Curing Cultures of Silence in Healthcare

A Virtual Executive Briefing with Bestselling Author David Maxfield

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Event Information

Title: Curing Cultures of Silence in Healthcare

Date: Thursday, April 6, 2017, 1:00 pm EDT

Duration: 01:24:30

Presenter: David Maxfield

About:

At VitalSmarts, we’ve partnered with top associations to study thousands of healthcare professionals and found that poor communication in healthcare is harmful at best and deadly at worst.

Specifically, our research shows that while 84% of doctors, nurses, and clinical staff have seen coworkers take shortcuts that endanger patients, fewer than 10% actually speak up and confront their colleagues about these life-threatening concerns. This culture of silence not only puts patient safety at risk, but degrades employee morale, leads to high turnover, and affects the organization’s ability to meet regulatory standards.

Join bestselling author, David Maxfield, on April 6th at 1:00 pm ET for a one-hour overview of the award-winning Crucial Conversations course, followed by a 30-minute deeper dive into implementation next steps (this portion is highly recommended for those looking to implement the training in their organizations). Thousands of healthcare organizations have turned to Crucial Conversations to transform cultures of silence into cultures where anyone can address anyone regardless of power, position or authority to solve concerns, protect patients, and create a positive working environment. You will:

  • Learn the high-leverage dialogue skills of top performers.

  • See multiple delivery options for bringing Crucial Conversations into your organization.

  • Receive the 1st Chapter of the New York Times bestseller Crucial Conversations.

  • NOTE: this event is not training. It is a preview event designed for decision-makers and leaders interested in learning how to implement Crucial Conversations.

Don’t miss this chance to preview Crucial Conversations—it was just named a Top 20 Leadership Training Course by TrainingIndustry.com for the third consecutive year. Come see why!
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