3 Skills to Help Educators Manage Difficult Conversations with Parents

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Event Information

Title: 3 Skills to Help Educators Manage Difficult Conversations with Parents

Date: Tuesday, February 19, 2019, 1:02 pm EST

Duration: 00:38:48

Presenter: David Maxfield with J. Lynn Jones


As an educator, your rewarding job comes along with a host of challenges you can’t control including overcrowded classrooms, limited funding, mounting regulations, etc. However, research shows that one of the most demanding and pervasive challenges educators face in their work to teach, lead, and protect children is interacting with difficult parents. Often, these emotional parents present with very narrow perspectives, little information, and extreme biases. Reaching an understanding and solution can feel daunting to an educator unfairly positioned between a protective parent and his or her child.

Bestselling author, David Maxfield, sits down with educator and Master Trainer J. Lynn Jones, whose experience includes 16 years as a principal and 13 years in Special Education, to discuss three skills educators can use when they find themselves in a crucial conversation with a parent. When you join David and J. Lynn in this free 45-min webinar on February 19 at 1:00 pm ET, you’ll learn:

  • How to reach dialogue with parents—even when the stakes are high, opinions differ, and emotions run strong.
  • How to calmly and respectfully address concerns, disagreements, and even mistakes.
  • How to move the conversation away from confrontation and towards solutions.

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